Privacy Policy

Last updated: 31 January 2026

Lucy Eyley, trading as LEVA Business Support, is committed to protecting your privacy and personal data. This Privacy Policy explains how your information is collected, used and stored when you use this website.

1. Who we are

LEVA Business Support
Website: www.levabusinesssupport.co.uk
Email: lucy@levabusinesssupport.co.uk

For the purposes of data protection law, Lucy Eyley is the Data Controller.

2. What personal data we collect

We may collect and store the following information:

  • Name

  • Email address

  • Any information you submit via our contact forms

  • Information you provide when signing up to our newsletter

  • Information you provide when downloading free resources

  • Technical data such as IP address, browser type and pages visited (via cookies and analytics)

3. How we collect your data

Your data is collected when you:

  • Fill in a contact form

  • Sign up to the newsletter

  • Download a free resource

  • Interact with the website

  • Accept cookies on the site

4. How we use your data

We use your data to:

  • Respond to enquiries

  • Send newsletters and business updates (only if you have opted in)

  • Provide access to free downloads

  • Improve website performance and user experience

  • Manage client relationships and business operations

We will never sell your data or share it with third parties for marketing purposes.

5. Email marketing

We use Mailchimp to manage our email list.
When you sign up to the newsletter or download a free resource, your information is stored securely within Mailchimp.

You can unsubscribe at any time using the link at the bottom of any email.

Mailchimp complies with UK GDPR and holds appropriate data protection safeguards.

6. Accounting and business records

We use Xero for accounting and bookkeeping purposes.
If you become a client, your name, email address and invoicing details may be stored within Xero in order to manage payments and legal accounting obligations.

7. Cookies

This website uses cookies to improve your browsing experience.

Cookies may collect information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser type

You can choose to disable cookies through your browser settings at any time.

8. How your data is stored

We take appropriate security measures to protect your data.
Your information is stored securely and only accessed when necessary for business purposes.

We only keep personal data for as long as it is required for:

  • Legal obligations

  • Business operations

  • Communication you have opted into

9. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to your data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise any of these rights by emailing:
lucy@levabusinesssupport.co.uk

10. Third party services

We may use trusted third party services to operate our business, including:

  • Mailchimp for email marketing

  • Xero for accounting

  • Website hosting and analytics tools

These providers only process data on our behalf and in line with data protection laws.

11. Changes to this policy

This Privacy Policy may be updated from time to time to reflect legal or business changes.
The latest version will always be available on this page.